Saturday, August 14, 2010

The Store 123DJ-Not a Good time!!

Sorry They got no love!!! I went there on a sat afternoon hoping to buy a new Rane Mixer to go with my Serato System. I myself work in customer service in a MUCH busier environment and I know it doesn't take a lot to say "hello." First of all got there and it was on the fourth floor with now working elevator in sight. I thought to myself "OK, I guess it is a warehouse" So I climbed the stairs only to find a locked door which i had to ring a door bell to be buzzed in. (have a lot of trouble there?) So when I walk in the first thing i notice is a guy on the phone who doesn't look at me, acknowledge or nod. I again gave the benefit of the doubt and assumed he was quite busy although just from over hearing him talk didn't sound much like business talked. So I walked around and ended up in this room full of speakers with a smog machine(s) on. It was dark, with fog and i couldn't see a thing. I hope this was not a selling point. It made want to buy a flashlight. So I walked around, looked at some mixers still no interaction with the workers there. Some walked past me carrying boxes and made themselves unavailable. So I just hung out by the mixers behind the counter. took out my blackberry and looked at the mixer I wanted to buy. No help. I took another lap around the store two guys walked in and the workers stopped and started speaking them in Spanish. I'm assuming they knew them. which still is no excuse for bad customer service. So lastly I went back to the counter and began to count the money in my pocket,took another lap around the store and no one said ANYTHING to me!! So I had enough and took my business and cash with me. So congrats 123dj. you just missed out on a potential 800 dollar sale because you don't know how to say "hello." No Biz, money or return visits for you!

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